Two days of insights, innovation, and conversations shaping the future of dispute management, streamed to every corner of the industry.
Most conferences talk about payments. ChargebackX is built specifically for the people responsible for recovering revenue, fighting disputes, and shaping the future of commerce, whether you lead payments, fraud, operations, finance, customer experience, or dispute management. You'll leave with practical ideas you can implement immediately.
The rules, risk and research shaping 2026.
Real stories. Real metrics. No sales pitches.
ChargebackX isn't just another webinar.
"Chargebacks are no longer just an operational problem. They are a strategic business issue."
That's why ChargebackX exists: to help professionals stay ahead of an industry moving faster than ever.Here's a first look at how November 9–10 is shaping up. Full session lineup, speaker names, and the moment-by-moment schedule drop closer to the event, join the waitlist to get it first.
A scene-setter on where the industry stands, what's changed since 2025, and why chargebacks are more strategic than ever.
Merchant leaders compare notes on building in-house versus partnering, backed by real test results.
Choose your track. Vertical-specific breakouts on the disputes that matter most to your business, plus a beginner-friendly primer.
How identity verification is reshaping dispute prevention, featuring network and PSP perspectives.
Dynamic arguments, dispute optimization, and where automation actually moves the needle.
Fresh data on win rates, volumes, and trends across verticals, benchmarked against your peers.
What merchants are really up against as first-party misuse evolves, including generative AI's role.
What's changed since VAMP replaced VDMP/VFMP, and what merchants still need to get right.
Ratio limits explained, and practical steps to stay under the threshold.
A candid conversation on where issuers and merchants can actually work together to reduce disputes.
Featuring executives from merchant brands, payment processors, card networks, fraud platforms, banks, and technology innovators. The 2026 lineup is being finalized, here's where it stands.
A look back at the conversations, data, and debates from last year's event, a preview of the caliber of programming returning in 2026.
Sarah Boehmer, Super.com, on the tradeoffs, unpublished truths, and what it really takes to set chargeback strategy at a fast-growing company.
Justt & Ravelin leaders explore how AI shopping agents will reshape chargebacks, and what "friendly fraud" looks like when a bot places the order.
Practitioners from Microsoft, Lastminute.com and The House of Fraud on how the industry's perception, and priorities, have shifted.
Visa and Justt break down what actually changed as VAMP replaced VDMP and VFMP, and what to do about it.
Leaders from Vio, Sunbit and Trust My Group swap real, unfiltered lessons from managing disputes day to day.
CMSPI's Robbie MacDiarmid on what your chargeback profile reveals about your organization's true risk appetite.
On the evening of November 9, we're bringing a small slice of the ChargebackX community together in person. Space is limited and by invitation only.
An industry dinner bringing together US merchants, issuers and technology leaders for candid conversation and relationship-building.
Request an InviteAn intimate networking reception with European payments, fraud and risk leaders. Conversation over cocktails, no pitches, no panels.
Request an InviteWe're building the industry's first dedicated community for chargeback professionals, so the conversation doesn't stop when the event ends.
Join the Movement"The most practical payments event I've attended."
"I left with ideas we implemented the following week."
"Finally, an event focused entirely on chargebacks."
"The merchant conversations alone were worth attending."
It will be shaped by the people solving these challenges every day. Join hundreds of payments, fraud, and risk professionals from around the world for two days of practical insight and a community built to move the industry forward.